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"stepper": {"color": "white"}}}}, "typography": {"h1": {"fontSize": "36px", "fontWeight": 700, "lineHeight": "39px", "textTransform": "uppercase"}, "h2": {"fontSize": "26px", "fontWeight": 700, "lineHeight": "29px", "textTransform": "uppercase"}, "h3": {"fontSize": "34px", "fontWeight": 700, "lineHeight": "30px", "textTransform": "uppercase"}, "h4": {"fontSize": "18px", "fontWeight": 300, "lineHeight": "26px"}, "body1": {"fontSize": "16px", "fontWeight": 300, "lineHeight": "24px"}, "button": {"fontSize": "18px", "fontWeight": 700, "lineHeight": "24px", "letterSpacing": "-0.18px", "textTransform": "uppercase"}, "caption": {"fontSize": "14px", "fontWeight": 300, "lineHeight": "18px"}, "overline": {"fontSize": "14px", "fontWeight": 700, "lineHeight": "24px", "textTransform": "none", "textDecoration": "underline"}, "subscript": {"fontSize": "13px", "fontWeight": 300, "lineHeight": "16px"}, "subtitle1": {"fontSize": "22px", "fontWeight": 700, "lineHeight": "27px"}, "subtitle2": {"fontSize": "14px", "fontWeight": 700, "lineHeight": "20px"}, "fontFamily": "Urbane"}}, "labels": {"help": "**Discover everything you need to know about missions, rewards, and growing with the brand\u2014all in one place!**\n\n Visit our help center here: [Odore Creators Help Center.](https://odorecreators.zendesk.com/hc/) \n\nFor any further inquiries, don't hesitate to contact us at [ambassadors@thayers.odore.com](mailto:ambassadors@thayers.odore.com).\n", "drops": {"disclaimer": "Submit for Verification", "submit_checkboxes": [{"name": "objectives_completed", "label": "I've completed the drop in compliance with the instructions above and the [Brand Guidelines](/brand-guidelines) (including using the recommended music selection)"}, {"name": "terms_and_conditions", "label": "I agree to the [Thayers Slayers Program Terms](/policy/terms-of-service)"}], "details_submit_checkboxes": [{"name": "terms_and_conditions", "label": "I agree to the [Thayers Slayers Program Terms](/policy/terms-of-service)"}]}, "terms": ["### THESE THAYERS SLAYERS PROGRAM TERMS AND CONDITIONS ARE LAST UPDATED AND EFFECTIVE AS OF APRIL 12, 2025.\n\nThayers Slayers (\u201c**Thayers Slayers**\u201d or \u201c**Program**\u201d), operated by Odore Limited on behalf of Thayers (\u201c**Thayers**\u201d) which is part of the Consumer Products Division of L\u2019Or\u00e9al USA, S/D, Inc (collectively, \u201c**We**\u201d, \u201c**Us**, or \u201c**Our**\u201d), is open to legal residents of the fifty (50) United States and District of Columbia who are 18 years of age or older at the time of registration subject to these Program Terms (\u201c**Program Terms**\u201d or \u201c**Terms**\u201d). Void where prohibited.\n\nMembership in Thayers Slayers and its benefits are offered at the discretion of Thayers, a brand of the L\u2019Oreal USA family of brands. Thayers may, at any time, terminate, change, limit, modify or cancel the Program or any rules, regulations, benefits, or conditions of participation by posting the modified Terms on the Site. Your continued participation in the Program after such posting will constitute your acceptance. By participating in the Program, you hereby agree to these Terms, which may be updated from time to time by Thayers in its sole discretion, and that you meet the eligibility requirements.\n\n**THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS SET FORTH IN THE SECTION ENTITLED \u201cARBITRATION AGREEMENT\u201d BELOW, REQUIRES YOU TO ARBITRATE CLAIMS YOU MAY HAVE AGAINST L\u2019OR\u00c9AL USA S/D, INC. ON AN INDIVIDUAL BASIS, MEANING YOU CANNOT BRING CLAIMS AGAINST L\u2019OR\u00c9AL USA S/D, INC. IN COURT, AND CONFIRMS YOUR AGREEMENT TO A CLASS ACTION WAIVER IN ARBITRATION. IT AFFECTS YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY.**\n\n\n### ELIGIBILITY\n\nThayers Slayers is open to legal residents of the fifty (50) United States and District of Columbia who are eighteen (18) years of age or older at the time of registration subject to these Terms. You must maintain a public Instagram Creator or Business account and/or Tiktok account for the duration of your participation in Thayers Slayers. Your Instagram Creator or Business account must be linked to your Facebook account in order to be eligible for the Program. You must have at least one thousand (1,000) followers associated with each public Instagram Creator or Business and/or Tiktok account. You must maintain at least 1,000 followers and your accounts must continue to be public for you to remain eligible and active in the Program. By providing your public Instagram Creator or Business account and/or TikTok handle, you represent that you are the sole person with access to such account and that Your Content (defined herein) does not violate these Program Terms or any terms of the relevant social media platforms. \n\nOnly one Program account may be associated with a single email address. In the event of a dispute over ownership of membership account, the registration will be declared to have been made by the authorized account holder of the email address submitted at the time of enrollment. For purposes of these Terms, the \u201cauthorized account holder\u201d is the natural person who is assigned to the submitted email address by an internet provider, online service provider or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.\nYour eligibility and continued participation in the Program is subject to Your compliance with these Terms as well as the L\u2019Or\u00e9al USA Testimonial, Ethics, and Disclosure Guidelines (\u201c**Brand Guidelines**\u201d) attached and incorporated into these Terms and made available on the Site. Thayers may, at any time, in its discretion, terminate your participation in Thayers Slayers for any reason or no reason, including, without limitation if you fail to meet our Brand Guidelines or are otherwise found to be in violation of our Brand policies and these Terms. \n\nBy enrolling in Thayers Slayers, you agree to provide true, accurate, current and complete information about yourself and maintain and promptly update the information to keep it true, accurate, current and complete. If you provide any data that is untrue, inaccurate, not current or incomplete, or if Thayers, in its sole discretion, suspects that your registration data is untrue, inaccurate or incomplete or that you are in any way abusing your membership in Program, or otherwise in violation of these Terms, Thayers reserves the right to suspend, terminate or refuse your participation. You also agree that, as public representative of the brand, you shall not, and L\u2019Or\u00e9al may immediately revoke your participation in the Program if you: (i) commit any act which brings you into public disrepute, contempt, or ridicule, or which otherwise shocks, insults or offends a majority of the consuming public or any legally protected class or group and, in L\u2019Or\u00e9al\u2019s reasonable opinion, reflects materially unfavorably upon L\u2019Or\u00e9al or substantially diminishes the value of your association with L\u2019Or\u00e9al; or (ii) publicly make, or encourage others to make, disparaging statements about L\u2019Or\u00e9al, L\u2019Or\u00e9al\u2019s products and services, and/or the beauty and fragrance industries. For the avoidance of doubt, the above restrictions apply equally to comments made in person, in writing or on any social media platform.\n\n\n### WHERE TO ENROLL, EARN AND REDEEM PROGRAM REWARDS\n\nMembership in Thayers Slayers is made available through and offers may be redeemed only at https://ambassadors.thayers.com (the \u201c**Site**\u201d). \n\nEnrollment:  To enroll, you must provide the required information requested on the Site account creation page and meet the eligibility requirements. You must provide a link to your public Instagram and/or TikTok account. Your enrollment will be confirmed with a welcome message at the email address provided which will include your Program enrollment information. We reserve the right to conduct a review of the materials You post on any social media platform and any public data available about You.  This review involves Us looking at Your social media content and public profile to see if Your values match L\u2019Or\u00e9al\u2019s values as set forth in L\u2019Or\u00e9al\u2019s Social Commerce Value Charter: [L\u2019OR\u00c9AL SOCIAL COMMERCE VALUE CHARTER](https://www.loreal.com/en/group/social-commerce-value-charter/). We reserve the right at all times to require You to edit, take down, or otherwise remove Your Content in Our sole discretion.  You shall immediately modify, remove, or discontinue as We shall determine, in Our sole discretion, any content about Us, and any other references to Us upon Our notification to You.\n\nEarning Points and Publishing Content: Members can earn points or other benefits by participating in challenges, missions, activities, and other actions made available to you on the Site (\u201c**Point or Benefit Activities**\u201d). Points or other applicable benefits will be deposited into or made available in your account on the Site subject to the instructions specific to each Point or Benefit Activity available to Members on the Site (\u201c**Activity Instructions**\u201d) and subject to Thayers\u2019 review and approval of Point or Benefit Activity completion.  For any Point or Benefit Activities that require members to publish content on social media accounts or other sites, or for any content that members choose to publish in relation to free product Drops (defined herein) received through the Program (\u201c**Your Content**\u201d), member hereby represents and warrants that: (i) the person appearing in Your Content is You, and that no other person is appearing or featured in Your Content; (ii) all contents/elements of Your Content is original to You, and You own all the rights in Your Content, or, if You do not own any element(s) of Your Content, You have a license and/or have otherwise obtained all necessary rights to use all material and contents/elements in Your Content that are the subject of third-party rights, including all intellectual property rights, and You have the right to sublicense these rights to Us; (iii) Your Content, and the contents/elements contained therein, does not violate any law; (iv) You are not limited or restricted in granting any right granted herein by any obligation to any other person, firm or corporation and You have not entered into, and shall not enter into, any agreement that would interfere with the rights and obligations granted in these Program Terms; (v) Your Content shall be in compliance with the FTC\u2019s Guides Concerning the Use of Endorsements and Testimonials, including clearly and conspicuously disclosing Your material connection to Us, and You shall follow and all additional guidelines that may be provided by L\u2019Or\u00e9al; (vi) Your Content only contains your honest and truthful opinions about Our Products and brands, and You will not endorse products that You have not used; (vii) Your Content will show the actual product You are endorsing in Your Content; (viii) You will only make truthful statements that are not misleading about the performance and attributes of Our products, and You will not use any products or digital filters that might enhance the appearance of how Our products perform, such as fake eyelashes with mascara, lip plumpers with lip products, or skin-enhancing filters with skincare or foundation products; (ix) if You have received a product sample, You will verbally and visually disclose that receipt of that free product from Us, including with \u201cGifted by Thayers\u201d as a text overlay in a clear and conspicuous manner or as otherwise direct by Us; (x) You will not mention any competing products or any retailers in Your Content; (xi) You will not use artificial intelligence, including generative artificial intelligence, to produce Your Content unless preapproved by Us; and (xii) Your Content shall not contain any disparaging remarks about L\u2019Or\u00e9al USA or our competitors and shall not be hateful, intolerant, inappropriate, or reference any illegal drugs.\n  \nWe reserve the right to withhold points or benefits relating to any Point or Benefit Activities if a Member does not follow Activity Instructions or violates these Terms. We also reserve the right to request that you remove Your Content that violates these Terms or otherwise fails to follow Activity Instructions. If you receive such a request, you will remove Your Content as soon as possible.  \n\nThayers Slayers points can be redeemed for items available in the catalog available on the Site. \nThayers reserves the right to discontinue any aspects of the Program or change the number of points awarded for Point or Benefit Activities at any time during the Program. Points collected through other methods and Drops may vary in value.\n\nPoints expire after a rolling 12-month period.  After 12 months of earn date, if there has not been any Point or Benefit Activity, the points will expire and cannot be re-used, transferred, refunded, or redeemed for cash (except where required by law). Rewards offers and points have no cash value, are not legal tender, and do not give rise to any property or other interest whatsoever.\n\nMembers must have sufficient account point balance to redeem Program offers or points. Rewards may be combined with other discounts and promotions but may not be combined when that limitation is expressly stated in the other discount or promotion. Member account point balances cannot be combined with cash or with another member\u2019s account points to obtain an offer or points. We reserve the right to limit the quantities of offers and points redeemed by a single member in a given time period. Offers and points can only be used by the member to which the account belongs. When you redeem points, the requisite number of points will be stated at the time you claim your item and subtracted from your points balance.  As part of the Program, Brand may also offer the ability for Members to claim a product on a first come, first served basis without redeeming any points (each a \u201cDrop\u201d). Drops may only be claimed one time per Member, while supplies last, and only during the available timeframe stated in connection with each Drop. All point redemptions and Drop claims are final. Products may not be returned, exchanged, and points shall not be refunded for any reason following redemption.  Products are for Your personal use only and may not be offered for sale by You through any means. \n\nThayers may offer limited time offers or may make promotional offers selectively available to members, based on Point or Benefit Activity, purchase activity, geographic location, program participation, or other factors.\nFrom time to time, We may also provide members with an opportunity to earn additional offers or points through participation in Site activities, features, member-only exclusives, or other Program activations. In an effort to be always transparent with our members and the public at large, we remind you that whenever you earn account spend credit or points, receive products or other incentives for participation in the Program, you must use appropriate words of disclosure, such as \u201cI am a Thayers Ambassador,\u201d and \u201cI received a free Sample Received\u201d or similar words to indicate that you received value from Program, and such disclosure must be made clearly and conspicuously for the viewer of Your Content.  Failure to meet the disclosure requirements set forth in any Points  Activities shall mean that the requirements of the Points Activities have not been met, and Brand reserves the right to award zero points.  If a member fails to meet the disclosure requirements, We may terminate the member from the Program.\n\nWe reserves the right, without limitation, to terminate, change, limit, modify or cancel any of the above benefits or means of earning, with or without notice.\n\nUnless otherwise stated, member points will be accessible by logging on to your account on https://ambassadors.thayers.com. Program offers and points will mature after verification by Thayers after qualifying Point and/or Benefit Activities.\n\n### NOTICE OF FINANCIAL INCENTIVE\n\nIn connection with the Program, we may offer financial incentives and/or price or service differences (\u201c**Incentives**\u201d) to Program members based on points earned as further described in these Terms and our [Notice of Financial Incentives](https://mcqg7tb-yjgl2414mz73fvhqnjg1.pub.sfmc-content.com/f1hi0yqv3yg), in exchange for our use of your personal information.\n\nTo offer these Incentives, we must track the personal information you provide when you sign up (including through automatic enrollment where relevant) or otherwise engage in activities to earn rewards, such as Points or Benefits Activity, purchase history, date of birth, participation in events, and engagement with Thayers as described in these Terms.\n\nThe value of Program Data is calculated by determining the approximate additional spending per Program member, per year compared to individuals who are not yet enrolled in Program. The value of Program Data is reasonably related to the costs associated with offering the Incentives. For more information, please review our [Business Customer Privacy Policy](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/).\n\nYou can join the Program [here](https://ambassadors.thayers.com/activities/list/all), and you can withdraw from or cancel your membership at any time by contacting Customer Support through the Site. \n\n\n### PRIVACY\n\nEnrollment information, including any information you optionally provide in connection with the Program, and other information about you associated with the Program is subject to our [Business Customer Privacy Policy](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/).\n\n### GENERAL PROGRAM CONDITIONS AND EXCLUSIONS\n\nProgram points, rewards and offers cannot be redeemed for cash at any time (unless required by law) and have no cash value.\n\nPoints earned through the Program are not valid for use towards the purchase of any Thayers products, gift cards or e-gift cards, charitable items, promotional value sets, sales tax or shipping charges or combined with any other promotions, coupons or program discounts, whether on the Site, Thayers.com, or any other retailers. Rewards Offers may not be applied to previous purchases or redemptions. Program points have no cash value. Redemption offers, including Drops, are time-limited or available only in limited quantities.\nMember points balances may not be combined with another member\u2019s account spend balance, transferred or sold. Member points balances have no cash value and cannot be redeemed for cash at any time. Member points balances have no purpose or use other than in exchange for benefits, products or services offered by Thayers through this Program.\n\nMember point balances are not valid unless earned in strict compliance with the requirements set forth and intended by Thayers, and member shall not attempt to earn points by any means (including without limitation, by using any script, bot, data mine or other automated means) that only simulates applicable requirements. In the case of a dispute regarding the points balance available to any member, Our decision will be final. Upon termination of membership for any reason, all points will be forfeited and We will not provide cash equivalent for rewards or account spend balances.\n\nBy creating an account or otherwise enrolling in Thayers Slayers, you agree not to (a) take any action or (b) upload, post, submit or otherwise distribute or facilitate distribution of any user content (including text, communications, software, photographs, videos, sound recordings, data or other information) using any communications service, discussion forum, or other feature available on or through Program, in any manner, that is unlawful, deceptive, misleading, fraudulent, threatening, abusive, harassing, libelous, invasive of another's privacy, tortious, obscene, profane, infringes on any patent, trademark, trade secret, copyright, right of publicity, right of privacy, any other right of any party or which otherwise violates these Program Terms, or any other agreement. You further agree not to upload (a) any content that imposes an unreasonable or disproportionately large load on Site computing, storage or communications infrastructure, or attempts to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or otherwise; (b) contains software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware or network system or to damage or obtain unauthorized access to any system, data or other information of Thayers, or any third party; (c) creates Member accounts by any automated means or under false pretenses or impersonates any person or entity, including an employee or representative of Us; (d) harvests, scrapes or collects any information from the Site.\n\nWe are not responsible for requests or correspondence lost or delayed in the mail.\n\nThayers, its parent L\u2019Oreal USA S/D, Inc. and subsidiaries and affiliate entities and their respective officers, directors, employees and agents (the \u201c**Released Parties**\u201d) make no warranty, express or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose with respect to the Program, any offers, points, or rewards offered through the Program, or membership in Program. By participating in the Program, each member hereby releases the Released Parties from and against any and all claims, damages, losses, liabilities and other expenses (including, without limitation, attorney\u2019s fees) relating to that member\u2019s participation in Program, use of member points balance, or agreement to these Terms.\nThayers is not responsible for problems related to any of the equipment or programming associated with or utilized by the member; any human error; any interruption, deletion, omission, defect or failure of any network or electronic transmission for whatever reason.  This Program and these Terms will be governed by and construed under the substantive laws of the State of New York, without reference to conflict-of-laws considerations.\n\nIf you have questions about your enrollment, these Program Terms, or Member points balance, please contact Customer Support through your profile on the Site.\n\n\n### COMMUNICATIONS AND REVIEWING YOUR ACCOUNT INFORMATION\n\nAs a member of Thayers Slayers, you will periodically receive emails from Us our third-party service provider managing the Program. You may opt\u2013out of the marketing emails at any time, but transaction or relationship emails will still be sent to you as it relates to your membership in Thayers Slayers or your redemptions through the Site. Examples of these are: the Program welcome email, point or Drop redemption confirmation, shipping confirmation or status emails, or other communications that help us to ensure that your account is monitored.\n\n### LIMITATION ON LIABILITY\n\nUNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL ANY OF L\u2019OREAL USA S/D, INC., THAYERS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND THEIR PROMOTION AGENCIES (\u201c**RELEASED PARTIES**\u201d) BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE PROGRAM OR MERCHANDISE OFFERED THROUGH THE PROGRAM, EVEN IF ANY OR ALL OF THE FOREGOING OR ANY OF THEIR AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF THAYERS IMPROPERLY DENIES A MEMBER ANY POINTS, LIABILITY WILL BE LIMITED TO THE EQUIVALENT NUMBER OF POINTS. BY PARTICIPATING IN THE PROGRAM, A MEMBER WAIVES ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO SUCH MATTERS IN ANY FORUM BEYOND ONE YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION OR OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED.\n\nBy participating in the Program, each member hereby releases the Released Parties from and against any and all claims, damages, losses, liabilities and other expenses (including, without limitation, attorney\u2019s fees) relating to that member\u2019s participation in Program, use of points or rewards or agreement to these Program Terms. We are not responsible for requests or correspondence lost or delayed in the mail.\n\n\n### DISCLAIMER OF WARRANTIES\n\nTO THE FULLEST EXTENT ALLOWABLE BY LAW, THE RELEASED PARTIES SPECIFICALLY DISCLAIM ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PROGRAM OR MEMBERSHIP IN THE PROGRAM, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.\n\n### INDEMNIFICATION\n\nYou agree to defend, indemnify, and hold harmless L\u2019Oreal USA S/D, Inc. and its parents, affiliates, subsidiaries, officers, directors, employees, business partners, agents, successors, and assigns from and against any and all third-party claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to reasonable attorney\u2019s fees and costs) arising from: (i) your breach of any of your representations and/or warranties under these Program Terms; (ii) actions or omissions by you not authorized or requested by Us; (iii) your use of third-party products or content in performing your obligations under these Program Terms; and (iv) any negligence or willful misconduct by you.\n\n### ARBITRATION AGREEMENT\n\nYOU AND L\u2019OR\u00c9AL USA S/D INC. AGREE TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS ACCESS TO DISCOVERY, ALSO MAY BE UNAVAILABLE OR LIMITED IN ARBITRATION.\n\nMindful of the high cost of legal disputes, not only in dollars but also in time and energy, both you and L\u2019Or\u00e9al USA S/D, Inc. agree that any controversy, claim, action, or dispute between you and L\u2019Or\u00e9al USA S/D, Inc., its affiliated companies and their respective officers, directors, employee, agents or contractors arising from or relating to Thayers Slayers (\u201c**Dispute**\u201d), will be resolved by this dispute resolution procedure and arbitration agreement (\u201c**Arbitration Agreement**\u201d).\n\n**Informal Dispute Resolution**. Prior to initiating any arbitration, you must first present any Dispute to L\u2019Or\u00e9al USA S/D, Inc. by contacting Thayers Customer Support at our toll-free number 1-888-842-9371 to allow for an opportunity to resolve the Dispute. You or we may initiate arbitration if your Dispute cannot be resolved within 60 days.\n\nBoth you and L\u2019Or\u00e9al USA S/D, Inc. agree that this dispute resolution procedure is a condition precedent which must be satisfied prior to initiating any arbitration or filing any claim against the other party.\n\n**Right to Bring Small Claims in Court**. Instead of arbitration, either you or L\u2019Or\u00e9al USA S/D, Inc. may bring any individual claim in small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual claim.\n\n**How Arbitration Works**. Either party may initiate arbitration, which shall be conducted by the American Arbitration Association (\u201c**AAA**\u201d) pursuant to its Consumer Arbitration Rules (\u201c**AAA Rules**\u201d), as modified by this Arbitration Agreement. The AAA Rules are available on the AAA\u2019s website www.adr.org, or by calling the AAA at (800) 778-7879. In the event the AAA is unavailable or unwilling to hear the Dispute, the parties shall agree to another arbitration provider. Payment of all filing, administration and arbitrator fees will be governed by the AAA\u2019s applicable rules. L\u2019Or\u00e9al USA S/D, Inc. will reimburse those fees in an amount up to $10,000. L\u2019Or\u00e9al USA S/D, Inc. also waives its own right to seek attorneys\u2019 fees and costs in arbitration. You may choose to have the arbitration conducted by telephone, based on written submissions or in person in the county where you live or at another mutually agreed location.\n\n**Waiver of Right to Bring Class Actions and Representative Claims**. All arbitrations shall proceed on an individual basis. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. You and L\u2019Or\u00e9al USA S/D, Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and L\u2019Or\u00e9al USA S/D, Inc. hereby waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. If a court decides that applicable law precludes enforcement of any of this paragraph\u2019s limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration.\n\n**Other Terms**. This Arbitration Agreement shall be governed by, and interpreted, construed and enforced in accordance with the Federal Arbitration Act and, where applicable, the law of the State of New York. The terms of the Arbitration Agreement provisions shall survive after your relationship with L\u2019Or\u00e9al USA S/D, Inc. and/or participation in the Program ends. Any arbitration will be confidential, and neither you nor we may disclose the existence, content or results of any arbitration, except as may be required by law or for purposes of enforcement of the arbitration award. Judgment on any arbitration award may be entered in any court having proper jurisdiction. Except as set forth above, if any portion of this Arbitration Agreement is deemed invalid or unenforceable, it will not invalidate the remaining portions of the Arbitration Agreement.\n\n \n> L\u2019Or\u00e9al USA Testimonial Ethics and Disclosure Guidelines\n\nIn keeping with the U.S. Federal Trade Commission requirements for endorsements and testimonials and L\u2019Or\u00e9al\u2019s commitment to ethics, consumer trust, and respect, we are providing you with the following guidelines. Please remember, any communication that relates to L\u2019Or\u00e9al, its brands, products or services must be truthful, respect the privacy and Intellectual Property Rights of others, and at all times be respectful in message and tone.  If a testimonial does not comply with these guidelines or is deemed offensive or inconsistent with L\u2019Or\u00e9al\u2019s commitment to beauty for all, L\u2019Or\u00e9al may ask for its removal.\n\nIf you share a testimonial, review, comment, photo, video, message about L\u2019Or\u00e9al or its products, it should be truthful and honest, and based on your actual experience with the brand, product or service. Please do not make misleading statements, exaggerate claims or disparage competitors or anyone in your testimonial.  Everyone (e.g. celebrities, influencers, consumers, agents, Vendors or employees) who receives anything of value from L\u2019Or\u00e9al in exchange for a testimonial must use one of the following disclosures at the beginning (i.e., above the fold, where applicable) of the copy, caption, video, or other medium on which the message appears:\n\n- _I am a Thayers Ambassador_\n- _I received product from Thayers_\n- _I partnered with Thayers to review this product_ \n- _I work for L\u2019Or\u00e9al USA or #ThayersEmployee (if relevant)_\n- If your post is an entry to a contest/sweepstakes use _#ThayersContestEntry_ or _#ThayersSweepstakesEntry_\n- For video, at the beginning of the video use both audio voiceover disclosure such as \u201c_I am partnering with Thayers to bring you this video_\u201d or \u201cI received this free product from Thayers\u2019 and include an on-screen disclosure \u201c_Gifted by Thayers_\u201d in an easy to read, contrasting font.  Ensure you maintain this on-screen disclosure throughout the video.\n- If there are character restrictions, use _#ThayersPartner_, _#ThayersAmbassador_, _#Ad_ or (if relevant) _#GiftedbyThayers_, including as a text overlay on any product videos\n\u2022\tInclude disclosures in each post that mentions the brand at the beginning, on top of, or next to the testimonial (don\u2019t bury it in hashtags or include it after the \u201c_read more_\u201d) \n\n\n\n"], "errors": {"NotAuthorizedException": "Your password has expired. Please use the 'Forgot Password' option to update your password."}, "policy": {"privacyPolicyText": "When you use Google to login to this site, be advised that your data is governed by Google\u2019s privacy policy and terms of use.\n \nBy creating an account, I confirm I am a US resident, 18+, and (1) agree to Thayers\u2019 [Terms of Use](https://www.thayers.com/terms-of-use) (which includes an arbitration provision), [Thayers Slayers Program Terms;](https://ambassadors.thayers.com/policy/terms-of-service) and (2) have read and acknowledge the Thayers\u2019 [Privacy Notice](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/) and [Notice of Financial Incentives](https://mcqg7tb-yjgl2414mz73fvhqnjg1.pub.sfmc-content.com/f1hi0yqv3yg).", "lastTimeUpdatedTerms": "Last updated: 12th April 2025"}, "signIn": {}, "privacy": ["", "### L'Or\u00e9al USA Privacy Policy", "", "[ https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/)", ""], "missions": {"disclaimer": "Submit for Verification", "submit_checkboxes": [{"name": "objectives_completed", "label": "I've completed the mission in compliance with the instructions above and the [Brand Guidelines](/brand-guidelines) (including using the recommended music selection)"}, {"name": "terms_and_conditions", "label": "I agree to the [Thayers Slayers Program Terms](/policy/terms-of-service)"}]}, "brandName": "Thayers", "pageTitle": "Thayers Ambassadors", "activities": {}, "challenges": {"submit_checkboxes": [{"name": "objectives_completed", "label": "I've completed the challenge in compliance with the instructions above and the [Brand Guidelines](/brand-guidelines) (including using the recommended music selection)"}, {"name": "no_background_music", "label": "I confirm my submission contains no background music or trending sounds. I understand posts with music will be automatically rejected"}, {"name": "terms_and_conditions", "label": "I agree to the [Thayers Slayers Program Terms](/policy/terms-of-service)"}], "challengeDisclaimer": "Submit for Verification"}, "onboarding": {"rejected_application": {"body": "While we\u2019re unable to move forward at this time, we truly appreciate your interest and support.\u2014stay tuned for future opportunities!", "title": "Thanks for applying to the Thayers Slayers Program!"}, "finalAdditionalPolicy": "By creating an account, I confirm I am a US resident, 18+, and (1) agree to Thayers\u2019 [Terms of Use](https://www.thayers.com/terms-of-use) (which includes an arbitration provision), [Thayers Slayers Program Terms;](https://ambassadors.thayers.com/policy/terms-of-service) and (2) have read and acknowledge the Thayers\u2019 [Privacy Notice](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/) and [Notice of Financial Incentives](https://mcqg7tb-yjgl2414mz73fvhqnjg1.pub.sfmc-content.com/f1hi0yqv3yg).", "restrictedCountyLabel": "US residents only at this time", "submitted_application": {"body": "Thanks for applying! Our team is excited to review your application to become a part of the Thayers Slayers Program. You\u2019ll receive an email update from us within a few days!", "title": "Thanks for applying!"}, "final_terms_and_conditions": [{"name": "age_and_conditions", "label": "By creating an account, I confirm I am a US resident, 18+, and (1) agree to Thayers\u2019 [Terms of Use](https://www.thayers.com/terms-of-use) (which includes an arbitration provision), [Thayers Slayers Program Terms;](https://ambassadors.thayers.com/policy/terms-of-service) and (2) have read and acknowledge the Thayers\u2019 [Privacy Notice](https://www.loreal.com/en/usa/pages/group/privacy-policy-b-to-b-usa/) and [Notice of Financial Incentives](https://mcqg7tb-yjgl2414mz73fvhqnjg1.pub.sfmc-content.com/f1hi0yqv3yg)."}], "terms_and_conditions_acceptance": "I agree to the [Terms & Conditions](https://www.odore.com/legal/ambassadorterms) and [Privacy Policy](https://www.odore.com/legal/privacy-policy)."}, "profileNew": {"Address Hint": "Heads up! We can\u2019t ship to PO Boxes, so please use your street address and do not enter a PO box anywhere in the form."}, "yourProfile": {"termsOfService": "Thayers Slayers Program Terms", "additionalLinksBefore": [{"url": "https://www.thayers.com/terms-of-use", "name": "Terms of Use"}, {"url": "/brand-guidelines", "name": "Brand Guidelines"}]}, "zipCodeName": "ZIP", "verification": {}, "brandGuidelines": "#### See Thayers Brand guidelines before you post [HERE](https://drive.google.com/file/d/1aufbG9gUQvc8aP1uxlz3vi8hsoFGxilF/view?usp=sharing)\n\n#### L\u2019Or\u00e9al USA Testimonial Ethics and Disclosure Guidelines\nIn keeping with the U.S. Federal Trade Commission requirements for endorsements and testimonials and L\u2019Or\u00e9al\u2019s commitment to ethics, consumer trust, and respect, we are providing you with the following guidelines. Please remember, any communication that relates to L\u2019Or\u00e9al, its brands, products or services must be truthful, respect the privacy and Intellectual Property Rights of others, and at all times be respectful in message and tone. If a testimonial does not comply with these guidelines or is deemed offensive or inconsistent with L\u2019Or\u00e9al\u2019s commitment to beauty for all, L\u2019Or\u00e9al may ask for its removal.\n\nIf you share a testimonial, review, comment, photo, video, message about L\u2019Or\u00e9al or its products, it should be truthful and honest, and based on your actual experience with the brand, product or service. Please do not make misleading statements, exaggerate claims or disparage competitors or anyone in your testimonial. Everyone (e.g. celebrities, influencers, consumers, agents, Vendors or employees) who receives anything of value from L\u2019Or\u00e9al in exchange for a testimonial must use one of the following disclosures at the beginning (i.e., above the fold, where applicable) of the copy, caption, video, or other medium on which the message appears:\n\n- *I am a Thayers Ambassador*\n- *I received product from Thayers*\n- *I partnered with Thayers to review this product*\n- *I work for L\u2019Or\u00e9al USA or #ThayersEmployee (if relevant)*\n- If your post is an entry to a contest/sweepstakes use *#ThayersContestEntry* or *#ThayersSweepstakesEntry*\n- For video, at the beginning of the video use both audio voiceover disclosure such as *\u201cI am partnering with Thayers to bring you this video\u201d or* \u201cI received this free product from Thayers\u2019 and include an on-screen disclosure *\u201cGifted by Thayers\u201d* in an easy to read, contrasting font. Ensure you maintain this on-screen disclosure throughout the video.\n- If there are character restrictions, use *#ThayersPartner, #ThayersAmbassador, #Ad* or (if relevant) *#GiftedbyThayers*, including as a text overlay on any product videos \u2022 Include disclosures in each post that mentions the brand at the beginning, on top of, or next to the testimonial (don\u2019t bury it in hashtags or include it after the *\u201cread more\u201d*)", "verification_success": "Thank you for verifying your email. To be approved in our community, please provide us with a few details about yourself.", "rejected_application_body": "While we\u2019re unable to move forward at this time, we truly appreciate your interest and support.\u2014stay tuned for future opportunities!", "socialProfileSubscription": "Please connect the same accounts from your application as other accounts won\u2019t be accepted. It is not necessary to connect Instagram, only TikTok. When participating in campaigns, please make sure to use the same accounts that were provided during sign-up."}, "plugins": [{"name": "osiris-plugin-thayers", "config": {"challenges": {"redeem": {"kind": "drop", "campaignId": "7b7c2188-f267-4986-aaae-6713d5a98507"}}}}, {"name": "osiris-plugin-landing-internal"}], "services": {"nudge_backup": {"apiKey": "+BsWdqdTY+yM6PWLYiQFccrMKwqZvWhW39dWtYvBK9exHAYd4tdNLoBe9dh/uzVWxdHggjlwGmOGe8J6au1T6Q=="}, "additionalPolicy": true}, "landing_pages": [{"color": "linear-gradient(90deg, #B30000 0%, #6B1316 100%)", "content": "APPLY TO BE A THAYERS AMBASSADOR", "backgrounds": [{"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_0/url"}, "condition": 1, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_1/url"}, "condition": 390, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_2/url"}, "condition": 414, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_0_backgrounds_3/url"}, "condition": 600, "resolution": 1}]}, {"color": "linear-gradient(90deg, #B30000 0%, #6B1316 100%)", "content": "GET FREE PRODUCT, LIMITED EDITION MERCH, AMBASSADOR ONLY CAMPAIGNS, AND SO MUCH MORE!", "backgrounds": [{"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_0/url"}, "condition": 1, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_1/url"}, "condition": 390, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_2/url"}, "condition": 414, "resolution": 1}, {"src": {"$ref": "#/style_config/assets/landing_pages_1_backgrounds_3/url"}, "condition": 600, "resolution": 1}]}]}}